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Surrender the Label offers FREE standard shipping on all orders over $100 within Australia.

All purchases made after business hours or on weekends/public holidays will be processed the following business day.

Please allow 1-2 business days for the warehouse to dispatch your order.

Once your item has been shipped you will be sent a confirmation email. 

Please carefully review your shipping address as Surrender the Label is not responsible for any incorrect address information. If you find there is a mistake, please contact us immediately.



Delivery can take up to 3 - 5 business days and up to 14 business days during peak seasons.

In some cases packages can be delayed due to public holidays and other circumstances out of our control.


Delivery times for international orders will vary depending on the shipping option you have selected and the delivery destination. All international orders have the choice of standard postage or express postage.

*(Please be aware that all customers with international orders may be charged with a import fee in accordance with the import laws for each differenct Country. We advice all customers to check with their local post to find out more information regarding this.

Customers in the United Kingdom will be charged an import fee when their item reaches the UK according to UK Importing Laws.)

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